Access & Delivery Information

At Soulivo, all of our offerings - courses, rituals, and sessions - are delivered digitally through our platform. This means there’s no waiting for a package to arrive; you’ll receive access details straight to your inbox.

Processing Time

Once your payment is confirmed, you’ll immediately receive an email with your login details. From there, you can access your rituals, courses, or session bookings directly in your Soulivo account.

How You’ll Receive Your Offerings

• Courses & Rituals: Delivered instantly inside our online platform. You can log in anytime, from anywhere.

• 1:1 or Group Sessions: Booked at checkout. You’ll receive a confirmation email with your session details and a link to join when it’s time.

Costs

There are no shipping costs for Soulivo offerings, since everything is delivered digitally. The only cost is the price of the program, ritual, or session you select.

International Access

Soulivo is available globally. All you need is an internet connection to access your rituals, courses, and sessions.

Access Issues or Errors

If you do not receive your access email, or if you have trouble logging in, please contact us at [support email]. We’ll ensure you receive your purchase without delay.

Cancellations, Lost or Interrupted Access

While digital access cannot be “lost” in the traditional sense, we know technical issues can happen. If your course, ritual, or session booking is disrupted, reach out to us at [email protected] and we’ll resolve the issue as quickly as possible.